Frequently Asked Questions
If within 30 days from your purchase you find the exact furniture item advertised in print for less than your invoiced price, simply bring in the print advertisement and we will credit your account or mail a refund check for 100% of the difference to you within one week.
The Low Price Guarantee does not apply to clearance, floor models, vendor rollbacks/rebates, special purchases, promotional items or discontinued merchandise. Merchandise offered for sale on the Internet or other auction sites is excluded.
Yes. Currently, our delivery fees are $35 - $50 within 75 miles of one of our stores. The final fee depends on distance from our stores.
Unless the furniture you have purchased requires assembly and needs to be delivered in original packaging, we will uncrate and transport furniture items in shipping blankets, and set up the furniture in the room where you want it.
When we leave, you will be using and enjoying your new furniture!
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The Preferred Customer Account has no annual fee and can provide convenient monthly payments. You can apply online or by mail. Either way, you will find out the credit amount for which you qualify.
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Various leathers require different cleaning methods.
See us for details about purchasing leather conditioners and protection products.
It depends on the type of fabric on your furniture.
Protecting your fabric from stains usually requires purchase of specific fabric treatments that are backed-up with warranties.
Visit our stores for details.
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